Business centres, whether they’re fully managed or flexible workspaces, rely on a seamless IT infrastructure to attract and retain tenants. However, IT setup and support are often overlooked, leading to connectivity issues, unmanaged network setups, and frustrated tenants. 

At Carness, we support business centres across Scotland, working with spaces ranging from small offices to multi floor properties. Whether it’s a new site requiring a full network installation or an existing centre needing a refresh, we provide an IT service that ensures stability, efficiency, and ease of management for both owners and tenants. 

We also liaise with existing IT providers and directly with businesses moving in. Tenants often need guidance on connectivity, equipment setup, and IT troubleshooting, and we ensure they integrate seamlessly into the centre’s infrastructure. 

IT needn’t be a headache

Business centre managers typically reach out when IT challenges start affecting operations and often ask: 

• How can we provide reliable internet and network access for all our tenants?
• What’s the best way to manage IT infrastructure without facing constant issues?
• How can we prevent tenants from setting up their own networks and causing issues?
• What should we offer tenants in terms of IT support and connectivity?

Why IT matters

A well-managed IT setup isn’t just a convenience, it’s a necessity. When business centres lack structured network management, they encounter: 

• Wireless interference which means tenants often set up their own WiFi, which leads to connectivity issues for others.
• Messy, unmanageable comms rooms leading to out of control IT installations, clutter, unnecessary power usage and security risks.
• Tenant dissatisfaction due to poor connectivity which drives complaints and even deters potential clients.
• Unnecessary costs because DIY fixes and reactive troubleshooting increase expenses over time.

A business centre has to offer more than just office space, it has to provide an environment where businesses can function without IT headaches. 

Proactive IT support 

With 26 years of experience, we provide end-to-end IT solutions for business centres and their tenants, including: 

• Network design and installation eg. structured cabling, wireless access, and fully managed IT setups.
• Tenant-ready connectivity eg. preinstalled infrastructure allowing new tenants to plug in and go.
• Ongoing support eg. assistance for both centre managers and tenants to resolve IT challenges.
• Managed security and comms rooms eg. preventing unauthorised access and maintaining a secure, organised setup.

By offering a centralised, well-managed network, business centres can prevent interference issues, simplify support, and enhance tenant satisfaction and retention. 

Helping businesses thrive

Business centres and tenants thrive when IT is handled properly from the outset. By working closely with centre managers and tenants, at Carness we create an efficient, reliable IT environment that supports long-term success. A well-structured network and support system not only reduces frustrations but can also add value to the centre, making it a preferred choice for businesses seeking a seamless work environment. 

When you choose Carness, you’re choosing a partner who will help your business thrive in the places you can’t reach. Reach out now and let’s chat.